Terms and Conditions, Refund and Return Policys

Terms and Conditions

Users on this site, (herein referred to as “You”, “Your”) are welcome to download and print selected stationery free of charge for your personal use. You are NOT authorised to sell, distribute, or use this stationery in part or in whole, in print or electronically, in any commercial way, on any other website including Social Media Platforms, or under any other name unless expressly authorized in writing by Encore Services Maintenance Specialists PTY LTD 201525881107 (herein referred to as “We”, “Our”, “Us”). You are welcome to share links to your favourite stationery on this site for your friend to visit the site.

By making use of this site or these voucher codes to download free or leave us a tip: “free for me!” or “half price!” you accept these terms and conditions and understand that should you not agree with them you should not make use of this site.

We reserve the right to make changes to these terms as may be necessary from time to time at our discretion.

Refund and Return Policys

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

  • Gift cards
  • Downloadable software products
  • Downloadable starionery packs
  • Downloadable Art of any kind
  • Downloadable products of any kind
  • Remote suport

To complete your return, we require a receipt or proof of purchase.

Sale items

Only regular priced items may be refunded. Sale items or items where a voucher was applied, or a gift card was used cannot be refunded.


We will gladly replace items if they are defective or damaged. If there is any defect with an item you purchased, such as it is the wrong item, or the file is corrupted, please send us an email by filling in the nearest contact form so that we can resend your purchase. Be sure to use the same email address you used when purchasing your item so that we can easily verify the purchase and resend it to the same email address.

Need help?

Contact us by filling in the nearest contact form for questions related to refunds and returns.

Please fill in this form so we can assist you